This job is a member of the Marketing team within the American Airlines Credit Union. The role is responsible for developing and delivering marketing strategies and campa…

SLA Management & Compliance Define, configure, track, and report on Service Level Agreement (SLA) targets across all support channels Build and maintain SLA compliance da…

- Support the day-to-day execution of regional marketing campaigns across digital, social, OOH, and partnership channels - Coordinate with creative, media, and social age…

• Evaluate network opportunities and recommend route launches, frequency adjustments, capacity deployment, and schedule enhancements. • Lead the preparation of network pl…

- Accountable for delivering key recruitment performance metrics, including quality of hire, new hire attrition (first 12 months), target start date achievement, and Hiri…

- Achieve passenger segment, revenue & market share goals for agency accounts - Own a portfolio of agencies, including tour/cruise operators, consolidators, travel manage…

- Work with partner airlines to understand wider market and network performance. - Leverage AI-driven tools to transform analytical processes, generate actionable insight…

- Ensure the highest standard of customer service is provided to Emirates customers, provide them with details on Emirates fares and actively issue online tickets and sel…

- Partner with senior management to develop and execute the Group's Reward & Benefits strategy and annual plans, ensuring alignment with business objectives, workforce re…

- Manage the team responsible for commercial marketing activities and campaigns to support Trade and B2C segments such as Sponsorships, Digital, Loyalty, Ancillary, P2P, …

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- Degree or Honours (12+3 or equivalent) in Business Management, Marketing or related field - 8+ years experience in sales & marketing, preferably within Airline passenge…

- Implement Emirates' brand strategy in assigned markets, ensuring alignment with business goals, measurement frameworks, and local dynamics. Adapt regional positioning f…

- Achieve assigned sales targets and contribute to revenue growth in UK and Australian markets - Build, manage, and maintain strong relationships with travel agents, corp…

- Power BI/Alteryx certification; Agile familiarity; advanced analytics/data science experience (predictive modeling, ML, statistical analysis)

- Execute creation, update, and validation of Finance master data objects (e.g., Chart of Accounts, Customers, Vendors, Bank Accounts, Fixed Assets) in line with approved…

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