Key Responsibilities - Be the voice of Emirates, providing valued customers with accurate and up-to-date information about products and services - Provide exceptional customer service by promptly and accurately responding to inquiries through voice support - Join an extensive training program including systems training and customer service skills Requirements / Qualifications - Proficiency in English, both spoken and written and at least one of the following languages is a must-have requirement for this position: German, Italian or Czech - Customer and sales focus to provide excellent service and close any sales opportunity - A levels/High School certificate - Willing to work in a shift environment - PC based skills to operate Windows package (Microsoft Word/Excel/E-mail) - Applicants must have the legal right to live and work in Hungary. The Company will not provide assistance with obtaining work permits. - Internal staff can only apply if they have completed a minimum of 1 year of service with the Company/in their current position. Preferred / Nice to have - Not stated Selection process / Benefits (if stated) - Competitive salary; Life Insurance; Private Medical support; Gym access after qualifying period; Bonus opportunities tied to Company results and performance (subject to eligibility criteria); Discounted airline staff tickets all around the world; Career step progression scheme ---