- Identify and eliminate customer friction points impacting activation and conversion. - 3. Marketplace Competitiveness - Drive discussions around pricing, promotions, ex…

- Update the flight schedule daily. - Monitor and analyse flight performance across the airline network daily and inform the OTP team. - Identify root causes of delays, c…

- Drive adoption and continuous improvement of ITSM best practices across all IT teams. - Oversee operational aspects of the IT Command Centre and Helpdesk, including: ac…

- The SMS Administration Specialist/Officer assists the MGR - SMS Administration in planning, organizing, and administering the implementation of PAL SMS and measuring SM…

- Provide technical assistance for the efficient operation of the SIA Fleet of aircraft - Ensure that all design works are sound and in compliance with Singapore Air Navi…

- Key Responsibilities - Partner with Airport Operations teams, including Customer service, BMA & BBA, Ramp, Security, and Technology teams to improve baggage handling pr…

- • Plan and perform periodic/ad hoc audit/inspection programs for contracted suppliers and partners who provide services to VJGS. Evaluate and follow deviation correctio…

- Achieve passenger segment, revenue & market share goals for agency accounts - Own a portfolio of agencies, including tour/cruise operators, consolidators, travel manage…

- Maintain security standards as per Company requirements. - Ensure effective threat assessment and response capability. - Achieve department goals and follow up. - Perfo…

- Lead a team overseeing service standard assessment program and enhancement initiatives. - Design and implement service assessment methodology spanning across customer t…

- First Mile / Upstream Operations: Develop and implement strategies to optimize the first mile supply chain. - Manage supplier relationships, negotiate contracts, and en…

- SIA Group Investment Portfolio: Support in the review of strategic engagements with other businesses, including both airline and non-airline entities - Provide support …

- Analyse historical and future passenger demand trends to understand the socio-economic drivers behind demand changes in order to drive accurate demand inputs into the r…