Responsible for working with management, end-users and other American Airlines team members to answer data related questions, address concerns, and coordinate enhancement…

- Maximize efficiency and productivity through extensive process/data analysis and interdepartmental collaboration to improve daily operations. - Set strategic goals for …

- Performs regular outreach visits and audits to ensure compliance with applicable security regulations - Investigates incidents and allegations of non-compliance to incl…

- Manage station ULD inventories and liaise with Cargo Network Control YYZ, GHA, to ensure that sufficient equipment to support cargo operations. - Implement load plan an…

- Execute cargo operations in line with regional strategy, ensuring efficient, reliable, and customer-focused service delivery - Monitor operational performance through k…

Education & Experience - Education: Bachelor’s or Master’s in Business, Digital Transformation, IT, or related field. - Minimum 12 years of experience leading high-impact…

- Resolve customer queries, complaints and claims, including those escalated by Cargo Agents - Complete administrative duties as directed by the Cargo Supervisor/Officer,…

- Collect, review and consolidate indicators on daily operations to timely identify and suggest areas of improvements - Implement and monitor best practices over a wide r…

- What you'll do: - Manage and develop strategic key customer relationships at regional and/or global level - Identify new business opportunities and drive long-term grow…

Demonstrated success developing and implementing strategic plans, transformation programs and large-scale business initiatives. Strong experience in program and project m…

- Educated to A-Level (or equivalent) with at least 5 years' experience in a Cargo Operations environment, including at least 3 years as a Senior Cargo Agent with previou…