Summary / Purpose Build strong partnerships with global clients, deliver tailored logistics solutions, and shape the future of air freight. Join a dynamic team, unlock new opportunities, and make a real impact at a leading aviation company! Key Responsibilities - What you'll do: - Manage and develop strategic key customer relationships at regional and/or global level - Identify new business opportunities and drive long-term growth - :Develop customer strategies aligned with company objectives - Prepare and negotiate rate offers, Requests for Quotation (RFQs), National Rate Agreements (NRAs), and incentive agreements - Analyze sales and customer data to identify opportunities and improve performance - Act as a key customer contact, providing sales support, consultancy, and tailored solutions - Represent the company at customer and industry events - Manage customer escalations, claims, complaints, and business risks - Monitor Key Performance Indicators (KPIs) and Performance Indicators (PIs) and initiate corrective actions - Collaborate with internal stakeholders and Key Account Managers across regions to achieve business objectives Minimum Qualifications - Ideal candidate requirements: - Bachelor’s degree in Commerce, preferably in Economics/ Marketing or in Logistics Management. Equivalent relevant experience may also be considered - Minimum 5 years of relevant experience, preferably in the airline, cargo, freight forwarding, or logistics industry - Strong knowledge and practical experience in operational air freight management, logistics, and the worldwide airfreight market - Must possess legal work permit in Singapore or Hong Kong - Proficiency in both written and spoken English - Strong analytical and conceptual thinking skills, with the ability to combine strategic thinking with operational execution - Strong professional sales and negotiation skills - Strong strategic thinking, operational execution, and intercultural awareness - Good knowledge of Business Administration, Performance Management, and Competition Compliance - Advanced IT skills, including Microsoft Office - We kindly request that all applicants submit a CV/Resume and Motivation Letter with their application for this position. Thank you! Preferred Qualifications - Not stated (not separately listed on this posting) Benefits / Compensation (if stated) - Not separately listed in body text captured (Lufthansa Group postings show a generic Benefits icon list on-page not always extractable as text; see source link for full benefits icons) ---