Customer Experience Senior Manager Based in Budapest Purpose of the role The Customer Experience Senior Manager is responsible for enhancing customer satisfaction and loy…

- ​Inspires, coached and develops employees to excel in achieving key contact center performance goals, including customer satisfaction, call quality and productivity - R…

- Coach employees to the team metrics, to achieve and exceed productivity and service objectives. - Coach on soft skills by demonstrating courtesy, empathy and poise unde…

At Air New Zealand, we are proudly committed to diversity, equity and inclusion and believe in creating a truly inclusive workplace where everyone can be themselves and t…

- Manage all incoming customer communications through shared mailboxes, phone calls, and systems related to cargo bookings, shipment status, documentation, etc. - Coordin…

We promote innovation, all our teams are Agile and several PoCs of new technologies or innovative ideas are launched every week. A competitive but flexible technical care…

Ensure FAA, Company and airport regulations are followed. Enforce safety/security measures and protect sensitive zones. Account for cash and credit card transactions. Che…

At Air New Zealand, we are proudly committed to diversity, equity and inclusion and believe in creating a truly inclusive workplace where everyone can be themselves and t…

- Minimum high school diploma - At least 1 year of customer service experience - Relevant experience in GDS System (Amadeus) is an added advantage. Having IATA or Airline…

- Minimum Qualifications: - High school graduate or equivalent certificate - Minimum of 18 years old - Excellent interpersonal skills with proficiency in English and Span…

- Provide one-stop-shop customer service through all Digital channels, e.g. Livechat, WhatsApp, Facebook Messenger, etc., and Telephone channels - Recommend travel produc…