- Starting pay: $20.55 PER HOUR - Full benefits package listed on posting includes: competitive salary/profit sharing, 401(k) up to 9% match, PTO, paid holidays, paid par…

- 5-7+ years of overall professional experience, including 3+ years in a customer experience or similar management role with people management responsibilities. - Proven …

- Handle inbound customer inquiries with professionalism and empathy - Promote, upsell, and cross-sell Qatar Airways products and services - Create, modify, and refund fl…

- ​High school diploma or GED equivalency - 2 years leadership experience - Project management skills - Preferred Qualifications- Education & Prior Job Experience - ​Bach…

- Completion of a bachelor’s degree or academic equivalent is an asset. - Knowledge of airline commercial operations, call centre operations, or related travel industry e…

This role would suit someone who has successfully developed and embedded customer experience or service design frameworks within a complex, matrix organisation, working a…

- Candidate will undergo a month of training in reservations and customer relationship systems to deliver our service excellence commitment to our customers. ---

- Right to work in Hong Kong - Minimum age of 18 - High school graduate or above - Good command of spoken and written English. Proficiency of spoken Cantonese and Putongh…