Degree in Law Experience handling EU261-related matters would be an advantage Understanding of consumer protection legislation, particularly at European level A pro-activ…

This role would suit someone who has successfully developed and embedded customer experience or service design frameworks within a complex, matrix organisation, working a…

- Handle inbound customer inquiries with professionalism and empathy - Promote, upsell, and cross-sell Qatar Airways products and services - Create, modify, and refund fl…

- Maintain timeline of flight boarding process - Perform customer service on the job training - Process and complete credit card baggage transactions at kiosks in the tic…