- Handle inbound customer inquiries with professionalism and empathy - Promote, upsell, and cross-sell Qatar Airways products and services - Create, modify, and refund fl…

- 5-7+ years of overall professional experience, including 3+ years in a customer experience or similar management role with people management responsibilities. - Proven …

- Provide quality customer service in a professional manner and in accordance with American’s guidelines. - Adhere to company policies, procedures, and performance standa…