- Preferred Qualifications: - Previous airline, travel, or hospitality work experience - Bachelor’s degree - Hold a valid passport and US Visa

- 5-7+ years of overall professional experience, including 3+ years in a customer experience or similar management role with people management responsibilities. - Proven …

- As part of the Customer Experience Department, the Service Excellence Standards Manager will lead the team responsible for monitoring the consistency and quality of ser…

- Provides recommendations and implements methods to increase revenue, reduce cost and improve customer service - Provides timely feedback related to customer service, sa…

- Servicing customers via voice and non-voice interactions - Handling inbound and outbound interactions primarily from PPS customers through the various available channel…

- Provide one-stop-shop customer service through all Digital channels, e.g. Livechat, WhatsApp, Facebook Messenger, etc., and Telephone channels - Recommend travel produc…

- Handle inbound customer inquiries with professionalism and empathy - Promote, upsell, and cross-sell Qatar Airways products and services - Create, modify, and refund fl…

Delta Air Lines is the most awarded airline for customer satisfaction. We are looking for Customer Experience Specialists to join our high-energy call center environment.…

- Maintain timeline of flight boarding process - Perform customer service on the job training - Process and complete credit card baggage transactions at kiosks in the tic…