Key Responsibilities - To oversee and supervise the daily assigned team member functions to ensure overall operations run smoothly and efficiently during the operational shift whilst conforming to established safety and security standards - To deliver the best possible operation and airport service experience to ensure our customers always feel special, valued and recognised regardless of circumstance - Represent Cathay interests in the Airport Community: support the Airport Manager to work with external parties in the best interests of the Company – authorities, suppliers and service providers, oneworld Partners, and other airlines; ensure competition compliance involvement in airport-related industry affairs (i.e. AOC); protect the Company's reputation - Emergency and Accident and Crisis Response responsibilities as required - Safety First, Quality Always: execute corporate safety, security and quality policies to ensure the station, employees and suppliers are fully compliant with all regulatory requirements and quality standards; achieve absolute operational integrity with zero safety defects and security infringements; support local airport management to identify and mitigate personal, safety and security risks in the workplace for employees (suppliers included) by promoting and developing a culture of zero tolerance on safety and security incidents - Operational Excellence: supervise and support Ground Handling Agent teams dedicated to Cathay flight operations to achieve operational excellence of being on time and error free (additional bullets truncated during collection — see source URL for full list) Requirements / Qualifications - Not fully captured in this collection pass — see source URL for the complete requirements list. Notes captured: all Chinese mainland based positions are subject to local terms and conditions; applicants must have the right to live and work in Chinese mainland; once employment is confirmed, the employment contract and personnel file will be arranged through a local third-party human resources agency designated by Cathay Pacific. Preferred / Nice to have - Not stated Selection process / Benefits (if stated) - Not stated ---