Key Responsibilities - Carry out safety, first aid and security procedures to the highest standard - Be our brand ambassador and provide genuine, personal experiences to all our customers - Deliver service excellence by creating memorable inflight experiences and exceed our customers' expectations at every opportunity - Attend to customer's needs in a caring and professional manner - Embrace diversity and be thoughtful and caring to all our customers especially those who need extra help - Be an excellent team player in a culturally diversified environment and contribute to a collaborative and supportive environment - Adapt to situations with confidence, tact and flexibility - Uphold inflight policies and comply with all regulatory requirements Requirements / Qualifications - Right to work in Hong Kong - Minimum age of 18 - High school graduate or above - Proficiency in both written and spoken English and at least one of the following additional languages: Cantonese, Putonghua, Bahasa Indonesia, Bahasa Malaysia, Filipino, Hindi, Japanese, Korean, Thai, Vietnamese, or Sinhala - Proficiency in Putonghua is an added advantage - Excellent communication and interpersonal skills - A minimum arm-reach of 208cm on tiptoe - Previous experience in the airline, hospitality or service industry is an advantage - As this position is safety-sensitive, successful candidates are required to: pass a comprehensive pre-employment background check; demonstrate physical fitness by passing a pre-employment medical assessment; pass a pre-employment drug test (following the HKCAD Guidance for Screening of Psychoactive Substances, CAD373) - Exemption from English Assessment is available for candidates with TOEIC (Public Test) valid score of 325+ in both Reading and Listening, or IELTS (Academic) valid overall Band Score of 6.0 or above Preferred / Nice to have - Proficiency in Putonghua; previous airline/hospitality/service industry experience Selection process / Benefits (if stated) - Benefits: Work schedules to suit different lifestyles; world-class training and structured career progression path; a safe and collaborative working environment which embraces a diverse and inclusive culture; medical coverage & other flexible benefits; discounted travel for you and your family; flexible retirement scheme - Applications are reviewed on a rolling basis. Further applications from candidates who have already applied within the past three months will not be considered. Cathay Pacific does not work with any third-party recruitment agencies for this position. ---