채용공고 › IndiGo
Business Analyst - AOCS
추출된 스킬 4건
| 스킬 | 분류 | 수준 | 근거 문장 (원문) |
|---|---|---|---|
| 스크럼·SAFe | 전문 자격증 | 언급 | Familiarity with Agile and Scrum methodologies. |
| 램프·지상조업 | 항공 직무 지식 | 언급 | Ramp Operations |
| 고객 경험(CX) | 항공 직무 지식 | 언급 | Contribute to operational efficiency, regulatory compliance, and customer experience enhancement initiatives. |
| 이해관계자 관리 | 직무 역량 | 언급 | Coordinate with internal stakeholders across Operations, Security, Customer Service, Commercial, Legal, and Digital teams. |
공고 원문
Responsibilities
- Key Responsibilities
- Regulatory Program Management
- Lead end-to-end delivery of aviation regulatory projects across airport and operational systems.
- Engage with regulatory agencies such as DGCA, BCAS, MoCA, Immigration, and Airport Operators to understand new mandatesand compliance requirements.
- Coordinate with internal stakeholders across Operations, Security, Customer Service, Commercial, Legal, and Digital teams.
- Manage regulatory timelines, dependencies, risks, and project governance activities.
- Ensure successful implementation and compliance certification of regulatory initiatives.
- Business Analysis & Requirement Management
- Gather, analyze, validate, and document business and regulatory requirements.
- Translate regulatory notifications and business requirements into:
- Business Requirement Documents (BRDs)
- Functional Requirement Specifications (FRS)
- User Stories
- Process Flows
- Acceptance Criteria
- Facilitate workshops, requirement discussions, and solution reviews with stakeholders.
- Support UAT planning, execution, and sign-off activities.
- Project Delivery & Implementation
- Work closely with Product Managers, Architects, Development Teams, Vendors, and Operations teams during implementation.
- Monitor project progress and ensure delivery against scope, timelines, and quality standards.
- Drive issue resolution and stakeholder communication throughout the project lifecycle.
- Support rollout planning, change management, training, and hypercare activities.
- Process Improvement & Automation
- Identify opportunities to streamline operational processes through technology and automation.
- Participate in digital initiatives related to:
- Passenger Processing Systems
- Baggage Processing & Tracking
- Security Systems
- Ramp Operations
- Airport and Airline Integrations
- New Airport setup & launch projects.
- Contribute to operational efficiency, regulatory compliance, and customer experience enhancement initiatives.
- Technical Understanding
- Understanding of application development lifecycle (SDLC).
- Familiarity with Agile and Scrum methodologies.
- Exposure to APIs, system integrations, and enterprise applications is desirable.
- Experience &
Requirements
- Qualifications
- Minimum 5 years of overall professional experience.
- Minimum 3 years of experience within the airline, airport, or aviation domain.
- Bachelor’s degree in Engineering, Information Technology, Aviation Management, or a
- Strong experience in product management, digital transformation, and airport operational systems.
Preferred / Benefits
- Not stated