Job description / Responsibilities At the KLM Royal Dutch Airlines Engineering department, we are on a journey to become a truly data-driven organization. With over 40 engineering teams operating in a complex and highly regulated environment, making the right decisions requires clear insights into performance. Our ambition is simple: measure what matters and use it to improve how we work. Your Mission You will play a key role in building the Engineering Performance Management System. This system will enable teams and leadership to: Understand performance across key dimensions; Identify improvement opportunities; Make better, data-driven decisions. Your work will directly contribute to how Engineering is steered at scale. What You Will Do You will own and contribute to building our performance measurement and analytics capability: Define and refine Engineering KPIs across key dimensions; Identify and connect data sources (e.g., Jira, internal systems); Design data models and structure data for analysis; Build interactive dashboards (Power BI or similar); Develop self-service analytics tools for teams and stakeholders; Analyze data and translate it into actionable insights; Performance Dimensions You will work with a structured performance framework: Value – Are we delivering the right outcomes? Flow / Speed – How fast does work move? Quality – Are we delivering reliable results? Predictability – Can we plan and deliver consistently? Team Health – Are teams engaged and sustainable? Your Deliverables By the end of your internship, you will have contributed to: A live performance dashboard used by Engineering teams; A set of defined and measurable KPIs; A data model and pipeline supporting performance insights; A self-service reporting capability for stakeholders. Where You Will Work You will join the Engineering department within KLM Engineering & Maintenance (E&M). Our teams: Provide technical expertise to aircraft maintenance operations; Support hangars, fleet services, and component availability; Operate in a safety-critical and highly regulated environment. You will collaborate with: Agile coaches and transformation leads; Engineers and Product Owners; Stakeholders across multiple business units. What Makes This Internship Unique You build a real performance system used by leadership; You combine data, analytics, and organizational improvement; You work in a complex engineering environment (beyond software); You create something that has visible impact across teams; You gain exposure to stakeholders at multiple levels. Requirements / Qualifications Student in Data Engineering, Analytics, Information Systems, Business, or similar; Strong interest in data, analytics, and visualization; Experience with Power BI, SQL, or similar tools is a plus; Analytical and structured thinker; Proactive and able to work independently; Comfortable communicating with different; stakeholders; Fluent in English (Dutch is a plus). What we offer / Benefits KLM offers you a highly instructive experience in a dynamic organisation in which you will play an important role. You can develop yourself considerably during this internship, both personally and professionally. In addition, this internship offers you the opportunity to build up your network, as you will be working with many different KLM employees! Another advantage of a internship at KLM is the KLM Taxibaan association run by and for interns. This association expands your network and organises fun events and interesting excursions within the KLM organisation. There is also a internship allowance.