Summary / Purpose Flight Attendant Crew Scheduling is seeking a highly responsible individual with demonstrated operational experience, critical thinking skills, and possesses a high level of customer service skills. The Senior Operational Scheduler will support flight attendant trip coverage on all Delta flights while communicating professionally with field leadership, flight attendants, and administrative personnel. The successful candidate should be able to support a 24/7 operation with a broad scope of responsibility in a complex and constantly changing environment. Key Responsibilities - Manage all special processes as assigned daily to utilize flight attendant resources using cost-effective strategies and adherence to all Delta/FAA work rules - Ensure proper flight attendant staffing on all aircraft - Administer flight attendant work rules as they relate to crew member's schedules - Monitor, research, and resolve computer-driven alerts to ensure flights attendants are qualified to work assigned aircraft type - Maintain a working knowledge of applicable FAA regulations and flight attendant work rules - Handle complex problems and issues requiring judgment and interpretation - Serve as a resource for crew members and field leadership on scheduling issues - Provide a high level of customer service to the internal customer the flight attendants in a fast-paced environment - Practices safety-conscious behaviors in all operational processes and procedures Minimum Qualifications - Must be able to perform with a high level of accuracy - Must possess strong analytical, organizational, and decision-making skills and be able to handle multiple tasks simultaneously, adhering to all Delta and FAA flight attendant scheduling work rules - Must be able to work in a fast-paced environment with minimal supervision - Possess excellent written and verbal communication skills - Must be customer service oriented and have strong interpersonal skills - Must be performing satisfactorily in present position - Proficient in use of standard Microsoft Office applications - Consistently prioritizes safety and security of self, others, and personal data. - Embraces diverse people, thinking, and styles. - Possesses a high school diploma, GED, or high school equivalency. - Is at least 18 years of age and has authorization to work in the United States. Preferred Qualifications - Previous scheduling experience - College degree preferred and/or 1+ years of relevant experience Benefits / Compensation (if stated) - Not stated (see full benefits list referenced on posting page) ---