Key Responsibilities - Ensure to sufficient resource for daily operations, distribute tasks evenly and adjust as needed - Maintain the office appliances and equipment are always in good order - Ensure punctuality, adherence to grooming standards, and provide fair assessments with concrete feedback for Service Leaders and Cargo Officers - Supervise flight operations to meet company rules and achieve On-Time Performance (OTP) - Stay knowledgeable about handling procedures including but not limited to hazardous materials, electricity stoppage, bomb threat etc. - Report issues, propose solutions, and handle irregularities - Monitor service providers' performance and maintain effective communication for efficient operations - Ensure compliance with safety regulations, conduct investigations and submit reports promptly - Assist the Cargo Duty Officer by preparing reports and handling shipment care duties for the Operational Control Requirements / Qualifications - Right to work in Hong Kong - Minimum age of 18 - Tertiary education or equivalent experiences - Minimum 3 years' airline experience in cargo operations. Freighter load control and freighter ramp/loading operations experience would be an advantage - Sound knowledge of cargo operations including freighter - Good analytical, problem-solving, and planning skills - A self-motivated leader with excellent communication and interpersonal skills - Able to interact with people at all levels and from different cultural backgrounds - Sound PC knowledge in MS Word, Excel & PowerPoint - Independent & detailed oriented - Good command of both spoken and written English. Spoken and written Chinese is preferred - (Item 12 of 12 was truncated during collection — see source URL for the final requirement item) Preferred / Nice to have - Freighter load control / freighter ramp-loading experience; written/spoken Chinese Selection process / Benefits (if stated) - Not stated ---